Terms of Service

VPNJiage provides international routes for cross-border access and subscription management, with support for Windows / macOS / iOS / Android / Linux. Coverage includes 90+ countries / 210+ routes. The routes and client access options currently available are shown in the user panel.

The service provides network connectivity only; it does not provide memberships, content licenses, or account eligibility for third-party platforms. When accessing international websites, users must still meet each platform's requirements for account region, payment region, and content licensing. Route coverage does not guarantee that specific content will always be accessible.

No email address is required to create an account; a username and password are sufficient. Users should keep their login credentials and subscription links secure. If credentials are exposed or unusual activity is detected, update them promptly and request assistance through a support ticket. Do not share your password or full subscription link when submitting a support request.

There is no limit on the number of devices online at the same time, provided they are managed by the account holder. This does not permit public account sharing, distributing subscription links, reselling routes, or providing commercial relay services to others.

Monthly subscription traffic resets each month on the activation date. If you upgrade mid-cycle, the price difference is converted into the equivalent number of remaining days. Traffic bundles remain available until used and do not expire. See Plan Pricing for prices and traffic tiers, and check the billing type selected in your order before payment.

Users must comply with the laws and regulations of their location and any regions involved in their use of the service, as well as the rules of the platforms they access. The service must not be used for fraud, infringement, illegal transactions, malicious attacks, unauthorized system access, or distributing unlawful content.

Users must not send spam, distribute malicious software, or repeatedly misuse resources in a way that affects other users' connections. Network connectivity does not constitute legal authorization for any activity. Users are responsible for confirming that their intended activities are lawful and that they have any required authorization.

Connection performance depends on the local network, carrier routing, the target website's status, and platform region rules. Maintenance, upstream route adjustments, or changes to third-party platform policies may temporarily make some routes unavailable. The service does not guarantee the same access performance at all times, in all regions, or on all platforms.

If an issue occurs, first check your local connection and try another available route in the user panel, then submit a support ticket. The service does not provide expanded guarantees for indirect losses resulting from third-party content changes, incorrect device configuration, or network events beyond its reasonable control. Nothing in these terms excludes liability that must be assumed under applicable law.

You may request a full refund for any reason within 30 days of your first payment. Submit your request through a support ticket in the user panel and include the relevant order information for verification. You do not need to provide proof of a technical issue.

Refund discussions and processing status are recorded in the support ticket. Any subscription benefits and arrangements for subsequent use affected by a refund will be clarified during processing. If payment verification is needed, progress updates will be provided through the ticket; this page does not promise an unconfirmed processing time.

If the service is used for unlawful activities, account resale, public sharing, malicious attacks, or serious resource abuse, VPNJiage may restrict connections, suspend subscriptions, or terminate accounts based on the impact of the conduct. Users may explain the situation and request a review through a support ticket. Account action does not remove any refund or other rights users may have under applicable law.

Updates to these terms will be published on this page, along with a revised date at the top. Significant changes affecting account benefits or usage rules will be explained in a site announcement or notice in the user panel. Changes will not retroactively reduce benefits already in effect under an order. If you disagree with an update, you may stop using the service and ask through a support ticket how it affects your existing subscription.